1. About MOkids:

What is MOkids?

Mo Kids is a baby clothing company that specializes in high-quality, hypoallergenic baby bodysuits made of 100% organic cotton. We prioritize sustainability, comfort, and affordability, providing fashionable and safe clothes for newborns and infants.

How is Mo Kids different from other baby clothes brands?

Our goods are composed of organic, hypoallergenic cotton, which ensures softness and safety for sensitive baby skin. We also provide special wrapping, making our bodysuits ideal as gifts.

2. Orders and Payments

How do I place my order?

You can place an order directly through our website by selecting the items you want, adding them to your cart, and then proceeding to checkout.

What are the payment methods do you accept?

We accept both Cash on Delivery and Visa payments.

Can I change or cancel my order once I place it?

If you need to make changes or cancel your order, please contact us within 12 hours of making it. Changes may not be possible once the order has been processed for shipment.

3. Shipping and Delivery

Where do you deliver?

We currently deliver throughout Egypt. International shipping options will be available shortly.

How long does delivery take?

Delivery timeframes vary by location, however orders inside Cairo normally take 2-3 business days, while orders in other places can take 4-7 business days.

How much does shipping cost?

Shipping costs vary depending on your location and will be calculated upon checkout.

4. Returns and Exchanges

What is your return policy?

We accepts returns within 7 days of delivery, as long as the item is unused, in its original packaging, and accompanied by proof of purchase.

How do I make a return?

To request a return, please send us an email at support@mokids-eg.com or call 01277314885 with your order information.

Will I receive a refund for the return shipping cost?

Customers are responsible for return shipping expenses unless the return is the result of a defect or an error on our end.

5. Product and Quality

What are the materials used in Mo Kids products?

All of our baby bodysuits are made of 100% organic cotton and are hypoallergenic, ensuring maximum comfort for your baby's sensitive skin.

Are your products machine washable?

Yes! Our bodysuits are machine-washable. To keep the fabric supple, wash it in cold or warm water with a light detergent and avoid using bleach.

Do your bodysuits shrink when washed?

Because our items are made of organic cotton, little shrinking may occur after the first wash. To minimize shrinkage, wash in cool water and air dry.

6. Customization and Gift Packaging

Do you make personalized baby clothes?

Yes! We provide customization choices such as unique stitching and name printing. Contact us for information on customization options.

Can I buy Mo Kids things as gifts?

Certainly! Our items are presented in special gift-friendly packaging, making them ideal for baby showers, birthdays, and newborn gifts.

7. Sustainability and Ethics

Is Mo Kids an environmentally friendly brand?

Yes! We are committed to sustainability by using 100% organic cotton and environmentally friendly packaging materials.

Where are Mo Kids' items made?

Our goods are proudly created and manufactured in Egypt, ensuring superior craftsmanship and ethical production practices.

8. Contact and Support

How do I contact Mo Kids for further information?

E-mail: support@mo-kids.com

Phone: +201277314885. 

Address: Sun City Compound, 1st Settlement, Cairo, Egypt.

Frequently Asked Questions (FAQ)

Find quick answers to common inquiries about our services and policies. Need more help? Contact us!

Frequently Asked Questions (FAQ)

Find quick answers to common inquiries about our services and policies. Need more help? Contact us!

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